Get in touch with us! 💖
FAQs
Hey besties! 🌿✨We know you might have questions about your plants, skincare, or orders. Check below for quick answers from Danika and the Sprout & Sparkle team!
Q: How long will it take to get my order?
A: We ship super fast – usually within 2 business days. Shipping time depends on your method at checkout. Economy takes 5-8 days, Standard is 3-4 days, and Express is 1-2 days.
Q: Do you ship outside the USA?
A: Not right now, but we hope to in the future!
Q: Can I return skincare or plants?
A: Sorry bestie, all skincare and houseplants are final sale. For other items, you have 14 days to return with $10 return shipping.
Q: My package arrived damaged, what do I do?
A: Oh no! Please contact us ASAP with photos so we can file a claim with the carrier and make it right for you.
Q: Are your products kid-safe?
A: All our skincare is gentle and plant-based. Always patch test first, and ask a grown-up if unsure. Our houseplants are real or pet-safe faux varieties.
Q: What are your bundles?
A: Our bundles are curated sets of Danika’s favorite products that pair perfectly together, like skincare routines or plant care kits. They’re a great way to try a full routine and save money!
Q: Do you sell candles?
A: Yes! We make soy candles with clean ingredients. Some are in planter jars so when you finish burning, you can reuse them for planting seeds or small plants. How cute is that?!